The most recent content from our members.
This behavior has been resolved and deployed to the production environment as of 11/05/25. Description When linking to a course file from the RCE in a Question Bank question, after saving, the file gets a verifier added which prevents the file from previewing when selecting the file. * The download option next to the file…
Engineers are currently investigating the issue. Description When downloading an RCE webcam recording from the course files, it is an extremely small file that doesn't contain the video. Expected Behavior Instead it should download the full recording. Workaround No workaround exists at this time. Steps to Reproduce…
This behavior has been resolved and deployed to the production environment as of 9/22/25. Description When a user has multiple camera sources on their device, and when trying to change cameras trough studio capture or RCE upload/record the cameras fail to switch. The network request fails with status “ERR_BLOCKED_BY_ORB”…
This behavior has been resolved and deployed to the production environment as of 10/1/25. Description Video submitted through RCE (record media) in an essay question for New Quizzes shows up as still photo. Expected Behavior For the recorded media to play as video. Workaround No workaround exists at this time. Steps to…
Engineers are currently investigating the issue. Description When using VoiceOver in Safari, Chrome, or the Student App on an iOS device, trying to navigate a NQ question will skip over the RCE text field. Expected Behavior It should navigate to the RCE text field. Workaround No workaround exists at this time. Steps to…
This behavior has been resolved and deployed to the production environment as of 9/10/25. Description When using the "data" HTML tag in New Quizzes, they are stripped when saving the page. Expected Behavior The "data" tag should not be stripped, as it is in the HTML allow list. Workaround No workaround exists at this time.…
This behavior has been resolved and deployed to the production environment as of 7/30/25. Description We updated the default color options in the Text and Highlight color pickers in the Rich Content Editor (TinyMCE) to ensure accessibility when used against a white background. Because the Text and Highlight color pickers…
This behavior has been resolved and deployed to the production environment as of 7/16/25. Description RCE media uploads still utilizing an older embed format where the media is added as a link with the instructure_file_link instructure_video_link class and the id set to media_comment_maybe do not play in the new media…
This behavior has been resolved and deployed to the production environment as of 7/02/25. Description In the Rich Content Editor (RCE), the default color options for text do not consistently meet WCAG 2.1 AA contrast requirements (4.5:1) against a white background. This has led to accessibility checker flags and complaints…
This behavior has been resolved and deployed to the production environment as of 6/4/25. Description When uploading an audio file directly via the Rich Content Editor (RCE) in Canvas, the audio player does not display timing information, such as elapsed or remaining time. Expected Behavior Playback time should appear…
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