The most recent content from our members.
[info callout] Engineers are currently investigating the issue. Summary: When a user records a video using the Canvas RCE for New quizzes, the video plays as expected on the browser but on the Canvas Teacher and Canvas Student apps it appears to fail to load the video. Expected Behavior: Media recordings recorded on the…
[info callout] This behavior has been resolved and deployed to the production environment as of 3/11/26 Summary: Audio files uploaded or created in Canvas' RCE are downloading as m4a files throughout Canvas. Expected behavior: Audio files should download as mp3 files. Steps to Reproduce: Have a course with at least one…
[info callout] This behavior has been resolved and deployed to the production environment as of 2/25/26. Summary: Media files embedded via the RCE are not viewable when downloaded from the Course Files. Expected Behavior: Files should be viewable after downloaded from Course files Steps to Reproduce: Prerequisites: Have a…
Engineers are currently investigating the issue. Description: When you resize a LaTex equation in RCE, after you save it, it goes back to its original size. Expected behavior: LaTex equations should keep their saved size. Workaround: No workaround exists at this time. Steps to Reproduce: Create or open an item where you…
This behavior has been resolved and deployed to the production environment as of 11/05/25. Description When linking to a course file from the RCE in a Question Bank question, after saving, the file gets a verifier added which prevents the file from previewing when selecting the file. The download option next to the file…
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description When rich text content in a course contains a link to a New Quizzes quiz, the course is exported as an imscc file, then the imscc file is imported in a new course the links the the New Quizzes quiz do not work in the new…
This behavior has been resolved and deployed to the production environment as of 10/15/25. Description After the first character is entered into RCE in a New Quiz Essay question, the textbox loses focus and becomes unresponsive to further typing until manually clicking back in it. Expected Behavior The focus area shouldn’t…
[info callout] This behavior has been resolved and deployed to the production environment as of 2/25/26. Description When downloading an RCE webcam recording from the course files, it is an extremely small file that doesn't contain the video. Expected Behavior Instead it should download the full recording. Workaround No…
This behavior has been resolved and deployed to the production environment as of 9/22/25. Description When a user has multiple camera sources on their device, and when trying to change cameras trough studio capture or RCE upload/record the cameras fail to switch. The network request fails with status “ERR_BLOCKED_BY_ORB”…
This behavior has been resolved and deployed to the production environment as of 10/1/25. Description Video submitted through RCE (record media) in an essay question for New Quizzes shows up as still photo. Expected Behavior For the recorded media to play as video. Workaround No workaround exists at this time. Steps to…
Sign in to enhance your access to articles, forums, and events—and to participate by sharing insights, engaging in discussions, and connecting with your network of edtech peers.