Since yesterday afternoon, the platform has been slow to load. It currently loads correctly, but constantly displays a 403 Forbidden error.
My students are also experiencing the same error and are unable to submit assignments.
Hi there, @ErickDS ...
Yesterday, Canvas did experience some slow load times for some users. You can look at their official status page, and you'll see their notes from November 7th on that page. Also, at the very top of this page, there is a link to view the uptime of your own Canvas environment.
Have you tried accessing Canvas with a different browser such as Mozilla Firefox or Google Chrome? I've also had good success with the Microsoft Edge browser. Have you tried clearing your browser history/cache files? After you do that, close your browser completely, then log back in to Canvas.
Hopefully one or both of these Guides will be helpful to you and your students. Good luck!
I assigned the first draft of an assignment. Each student got rubric comments from me and from one peer. The Speed Grader view gives me a "Select Rubric" menu, allowing me to toggle between my comments and the peer comments. But the Gradebook's "Bulk Download Rubrics" command generates a CSV file with only the peers'…
Hi all, I'm looking to see if this has happened for anyone else. A student completed a Classic Quiz and one question was counted wrong that should not have been. In the quiz settings, the instructor entered 9 possible answers for this question. The student entered one of these answers. However, that particular question was…
Looking for the addition of partial credit for alternative format questions in Canvas, like ordering and category/matrix. We can only do it in close drop down, matching, and multiple response.
Has anyone found gaps in their course analytics ? I'm currently seeing missing last view date, last participation date, and participations at overall course level, even though the same data is present at individual week and student level. Am also seeing truncated asset counts ie we are seeing only the global header counts,…
It would be very beneficial for observers (parents) if they could view instructor comments. If they had access to this information, they could better understand the grading of individual assignments and better understand the errors that their student made.
