The student is having a problem uploading material that she has already done, but when in Workspace and submitting the generated PDF is missing certain sections
Sometimes, that generated PDF omits sections of the original file. This is usually due to:
Formatting or fonts Canvas’s previewer doesn’t fully support
Embedded elements (charts, images, tables, text boxes) that don’t render properly. Some Workspace tools or PDF generators skip certain content (like embedded media, text boxes, or special formatting).
File uploaded through Google Drive LTI or Office 365 Cloud Assignments, which can produce partial PDFs. Large or complex files can sometimes cause incomplete output during export.
Browser or cache issues during upload. Cached data or an outdated browser may prevent the file from generating correctly.
Suggested Solutions:
Save and re-export before submission. If the content was originally made in another tool (Google Docs, Word, etc.), the student should manually export it to PDF first (File → Download → PDF), check it, and then upload that version.
Escalate to Canvas Support. If re-uploading doesn’t fix it, submit a Canvas Support ticket.
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Could anyone please tell me if there is an option in courses for teachers or at the account level for admins to turn of What-If grades for students? Thank you in advance! fingers crossed
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