In 2 courses my books are grayed out and not able to be clicked on, what do I do, who do I contact? Everyone I have reached out to so far blames it on a different dept.
Hi @JackieWaller ...
Typically, for questions about book requirements/recommendations in your course, you'd want to probably check in with your instructor about this. Since the vast majority of people here in the Community website do not have access to the University of Memphis' Canvas environment or any courses within their LMS, it's difficult for us to say exactly what the requirements are or who to contact. In Canvas, you should be able to contact your instructor by clicking on the "Help" icon on the far left-hand global navigation menu and then selecting "Ask Your Instructor a Question" from the slide-out menu that appears. If you are not able to contact your instructor, I did search the University of Memphis' website a bit, and I found a page dedicated to Canvas resources for both instructors and students: Canvas - UM3D - The University of Memphis. You may need to click on the icon to "Submit a Service Request" ... which I assume would be similar to creating a help desk ticket with their staff who could help assist you.
I hope this will be of some help to you, Jackie. Good luck as you talk with folks there to get this resolved!
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