Question

when opening the NAU canvas the site works but there are random boxes around what would be the text boxes. these will often overlap and cover text for assignments and modules making navigation difficult. Looking through setting i cant find anything that would trigger this. if anyone knows whats going on and how to make them go away that would be greatly appreciated.

Canvas weird again.png

Gabriel33 · Accepted Answer

Seems to be the same issue as:

*  Solved: Windows Accessibility Compatibility - Instructure Community - 653781 
*  Solved: User interface not displaying correctly - Instructure Community - 648375

Instructure is aware, current workaround is to disable Windows 11's High Contrast mode. If you are not using Windows 11, then it might be a different issue, but you might want to try disabling your OS high contrast mode, if possible.

CanvasJackie · Accepted Answer

Hi @ShilohH,

I'd suggest checking your extensions. Perhaps try testing in an incognito/guest browser. I have seen similar issues to this and it was either a need to clear the cache & cookies or the browser extensions causing an issue. Additionally, you may want to verify that your browser is supported. Lastly, please reach out to your Canvas Admin if you are unable to troubleshoot the issue.

What are the browser and computer requirements for Instructure products?