Is it normal for Canvas support to take over a month to solve an issue? I began email discussions about an issue on July 4th and I still do not have a resolution. It is currently August 10th.
Hi there @LesaShilling ,
Thanks for reaching out on the Instructure Community.
I wanted to inform you that I have directly forwarded this to someone who will be able to better assist with this than most of the members in the Community. Your patience is greatly appreciated, and I sincerely apologize that it's taking a long time to find a solution.
All the best,Noah
To be brief, I broke my phone in a wreck. And am now unabe to sign in through my school's (BPCC) hyperlink. Can I update my 2FA information elsewhere using my student email to resume my modules? Sincerely, Austin Riordan
One of our faculty members is using a table to show his class schedule in Canvas. He would like to vertically align the dates to the top of their cell, so he uses the Cell Properties dialog in the RCE, resulting in code like this: <td style="width: 15%; vertical-align: top;"> But after he saves the Page, the vertical-align…
Is there not a feature to automatically set "Until" dates/times on assignments to be the same as "Due By" dates/times? This would be a huge time-saver for many of us… having to set them all manually is a huge time suck.
Hi! I have this question from a Special Ed teacher who is also listed as Teacher in a course with a GenEd teacher. Any ideas or workarounds on how she can see the assignment before students do? I did a google search and found some ideas, but wondering if there are tested/proven practices you have to share. Thanks! Here is…
I've seen old posts regarding this question. Can Admin users generate pairing codes on behalf of students?
