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I am having problems getting my Tophat class attached to the LMS and when I try launching it from the app it says something is wrong. I was wondering if there’s any way it can be fixed.
Hi there, @SkylynnCottrell ...
Full disclosure...I've never used Top Hat before. However, I do know that I've see it as a third-party integration that works within Canvas. On the EduAppCenter website, they have a page here:
Edu App Center: Top Hat
Since Top Hat is a third-party tool that somehow integrates with Canvas, I would encourage you to reach out to their support folks. You may need to first reach out to your school's Canvas administrator and/or their Online Learning / eLearning / Distance Education team, though. Often, third-party integrations are configured at the root Canvas account level rather than configured per course. This may be the case in your situation, but your Canvas admin would be able to determine that for you.
I hope this information will be helpful in some way. Sing out if there are any other questions, and keep us posted as you find a solution. Thanks!
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