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whenever I open my canvas it shows a giant unloaded graphic
Hi @Nigel_Anderson,
In my experience, that sometimes happens if you are not using a compatible version of a supported web browser.
What are the browser and computer requirements for Instructure products? - Instructure Community - 66
-Doug
Hi, this does happen sometimes, I think the most likely issue is due to some temporary internet files or cache issue, which you may need to clear, see here: Solved: [ARCHIVED] What to do when Canvas looks 'big' or '... - Instructure Community - 270158
The process may depend on your browser. sometimes just a control + shift + F5 may work, but if not please see instructions for some common browsers in the link above, or else search for instructions on clearing cookies and other site data on your browser.
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