My quiz fails to open when I hit the take quiz button. It says that the course is unknown to the system, and that the professor to check browser settings in dashboard
Hello @VernonShelton,
If you are receiving the error message that is described at https://support.respondus.com/hc/en-us/articles/16543704243483-Exam-title-indicates-a-webcam-must-be-used-but-the-course-is-unknown-to-our-servers, you need to tell your instructor that they need to go into the Canvas course and click on the (it is not visible to students but it is visible to instructors) "LockDown Browser" link that appears on the left-side course navigation area.
If the problem continues, reach out to your school's Help Desk, IT Department, or Canvas support team for help.
-Doug
Hi @VernonShelton
I'm guessing this is a quiz using LockDown Browser? As the error message says, you'll want to contact your instructor and ask them to check the settings in the LockDown Browser Dashboard for the course.
I had the same issue with my webcam not working during a Canvas quiz. I tested it on https://webcammictest.io/ and it worked fine, so I realized a security app was blocking it. After turning that off, the webcam worked again. Worth checking your security settings.
When you are creating a quiz and/or also reviewing a quiz in Canvas after the class has taken it, the questions aren't numbered so after you get past the first few questions, there is no way to even tell what number you are on. Can someone change that?
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
The current placement of the "Submit" button creates a "slip" in user behavior where habit-clicking "Next" leads to an accidental final submission. I think Canvas could easily fix this by: Moving the Submit button away from the navigation buttons (maybe above the question instead of below it) and/or Adding a "Confirm…
I am trying to create a skill tracker in Canvas for a veterinary technology program. My students need to perform a technical (Hands On) skill in front of the instructor. I want the student to then submit an assignment, or quiz/survey answering a few questions about the specific scenario. The assignment/Quiz is ust to…
