Hello!
About 4 weeks ago, I turned off the setting that automatically gives students a grade of "0" on assignments that they have not yet submitted and are not yet due, but Canvas is still automatically applying the "0" grade to some students. The result is many students contacting me asking why their grades are so low when they have turned everything in. As you can see in an attached screenshot, this is happening for some students, but not all. The assignment shown in the screenshot was just assigned and is not due yet. Thanks for your help!