I have not received an invite to the course, even though my professor said she has added me multiple

Question

I have not received an invite to the course, even though my professor said she has added me multiple times.

james_whalley · Accepted Answer

@AnabelABULENCIA If the instructor has not yet published the course, course invites will not have gone out yet. If it is published, your email could be filtering the invites to the Spam folder. In that case, you should still see the invite on your Canvas Dashboard.

JeffCampbell · Accepted Answer

Are you able to see course invites for other courses? If yes, then talk with the professor. If no, there is the chance you are on the wrong instance of Canvas.

Institutions can set up login portals to access Canvas. This means if you do not go to the correct URL for your portal, and instead do a Google Search for Canvas, you might find yourself logging into the free version of Canvas rather than your school's version. Try this:

Logout, then go to your institution's website and see if they have a login link for Canvas. Go to that link and sign in through that page. If that worked, bookmark that link for quick access. This means you were not signed into your institution's portal.

If you still cannot see your class, reach out to your institution's tech department. We are primarily volunteers and would not have access to your institution's Canvas to assist. Your tech department would be better equipped to help.