how to over come that question
Hello @SHENMINGWEI ...
Using Google Translate, it said the message was, "Our connection request was denied". I'm not exactly sure what that means. You may need to reach out to your school's Canvas administrators or someone from your school's Online Learning / eLearning / Distance Education team. And, depending on what they may or may not find, they may need to contact the folks at Turnitin directly. Turnitin in a third-party plagiarism checker application that integrates with Canvas. So, technical support directly from Turnitin (and not the Canvas technical support team) might be necessary.
I'm not sure if this is the school you go to, but this is the Canvas page for the National University of Singapore: Login to NUS Canvas. You can see there are some options there for both instructor and student support via the "Staff Helpdesk" and "Student Help" icons. There is also an icon for "Call IT Care".
Hopefully you'll be able to get in contact with someone at your school soon! Good luck to you!
Hey everyone, I didn't see a post about this in my quick perusal of the forums, but I'm wondering if anyone is having issues with Canvas becoming unresponsive. I'm probably the most savvy person with Canvas at my school, so I don't have anyone I can ask. Over the past week I've been getting a variety of errors. Here are…
There is known issue about being unable to use Media Recorder to record media in the RCE and save it when the webcam is disabled (audio only). It's the same whether or not assignment enhancements is on. Recording media with a disabled webcam in the RCE causes an error message during the save process - Instructure Community…
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We are using the Learning Mastery Gradebook with an rubric on account-level. When we enter the gradebook, the sorting does not make any sense. How can we make the sorting so it makes sense to us. It feels like a randam sorting.
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
