how to over come that question
Hello @SHENMINGWEI ...
Using Google Translate, it said the message was, "Our connection request was denied". I'm not exactly sure what that means. You may need to reach out to your school's Canvas administrators or someone from your school's Online Learning / eLearning / Distance Education team. And, depending on what they may or may not find, they may need to contact the folks at Turnitin directly. Turnitin in a third-party plagiarism checker application that integrates with Canvas. So, technical support directly from Turnitin (and not the Canvas technical support team) might be necessary.
I'm not sure if this is the school you go to, but this is the Canvas page for the National University of Singapore: Login to NUS Canvas. You can see there are some options there for both instructor and student support via the "Staff Helpdesk" and "Student Help" icons. There is also an icon for "Call IT Care".
Hopefully you'll be able to get in contact with someone at your school soon! Good luck to you!
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
The current placement of the "Submit" button creates a "slip" in user behavior where habit-clicking "Next" leads to an accidental final submission. I think Canvas could easily fix this by: Moving the Submit button away from the navigation buttons (maybe above the question instead of below it) and/or Adding a "Confirm…
This is my first time using the new discussion "checkpoints". I'm hoping the multiple due dates are effective, but using the "checkpoints" does seem to create other problems: They only allow for ONE "reply to topic". The way I use discussions in some of my classes is to allow for students to ask MULTIPLE questions per…
