how to over come that question
Hello @SHENMINGWEI ...
Using Google Translate, it said the message was, "Our connection request was denied". I'm not exactly sure what that means. You may need to reach out to your school's Canvas administrators or someone from your school's Online Learning / eLearning / Distance Education team. And, depending on what they may or may not find, they may need to contact the folks at Turnitin directly. Turnitin in a third-party plagiarism checker application that integrates with Canvas. So, technical support directly from Turnitin (and not the Canvas technical support team) might be necessary.
I'm not sure if this is the school you go to, but this is the Canvas page for the National University of Singapore: Login to NUS Canvas. You can see there are some options there for both instructor and student support via the "Staff Helpdesk" and "Student Help" icons. There is also an icon for "Call IT Care".
Hopefully you'll be able to get in contact with someone at your school soon! Good luck to you!
I'm trying to figure out whether Canvas Portfolio will work for me this year with my 11th graders. We are introducing a curriculum that has a portfolio component but does not specify the platform. I would like to try Evaluation Portfolios but am confused by the information in the guides. The Guide for Portfolio says Once…
I am setting up my courses for this year and I realized that when I opend the mastery-based gradebook, there is no color coding. When I open last years's course that had color-coding last time I opened it in the spring, it no longer has colors. The colors appear in the individual student view, but not in the all class view.
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
