set feedback in content library has disappeared, anytime lecturer goes to add feedback the content library of saved ones disappears and anytime lecturer uses set feedback it wipes out the previous comment.
Hello @HannaDavidson - within SpeedGrader there is a Comment Library feature available to use. I just checked my library of comments and they are in order - everything appears in place and functions fine.
A few notes to share:
- the comment library is available in SpeedGrader only. It is not supported in the assignment submission details page.
- just one comment can be added from the library. If I were to try to add a second comment it would replace the first. That isn't ideal in my opinion, as I may have two comments to share. But that is the functionality I experience.
- the guide: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-use-the-Comment-Library-in-SpeedGrader/ta-p/469482
If the above notes do not address the issue I'd like to suggest that the faculty member give Canvas support a call. That was they can observe what is happening in the course.
All the best, Jeff
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