How do I get in contact with my CSM? I'm looking to add canvas commons to my account so I can import some modules from Catie Center.
Hi @TylerVorwerk -
Based on the information you shared in your profile, you are accessing Canvas through Free for Teacher. While there isn't a dedicated CSM for Free for Teacher users, instructors have access to Commons!
If you have used a personal account but need help reaching a CSM representing your institution, please email community@instructure.com from your institution's email system. We'll be able to collaborate and figure out a next-step for you!
This screenshot shows the problem I'm encountering everytime I try to view course videos on Canvas. Occassionally the videos can be played but most of time it's stuck on this status even after I sign in.
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