I have not received another email with a backup email to use for my login and I also cannot see the green box for accepting the program
Hello @MaimunaAhmad
Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with getting access to your course. Are you trying to register or enroll in courses? If you are still waiting for an invitation to your course or need access and credentials to login to Canvas, you'll want to speak with your school or institution directly. They should be able to confirm you are registered with an email, confirm you have signed up for a course, assist with logging in, etc.
If you did not sign up with any school, institution, or company you can contact Canvas Support for more help:
How do I contact Canvas Support? - Instructure Community
Yesterday, after much trial and error…I concluded the new quizzes matching choice options do not work as I expected, and have used with other LMS. I thought that I could provide students a matching choice quiz with multiple attempts that would report incorrectly answered matches on the first attempt, and display the…
I have seen documentation that says you must recopy your iCal link and resubscribe when you are enrolled in new classes, does this mean my iCal feed link changes each time, or do i just need to re-fetch the .ics file?
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
