We are not currently licensed for BigBlueButton but it is showing up on our course navigation menu. We have hidden it but I want to remove it entirely so the instructor does not see it either. How do I do this?
Hi @casey_eubank,
Are you using the Instructure housed cloud Canvas product? As far as I know, a basic BigBlueButton license is included with that Canvas subscription. The menu item used to be called Conferences, but was renamed to reflect the 3rd party vendor in the last couple years. I don't think there's a way to remove that entirely even from as an admin, but I'd recommend reaching out to your Instructure CSM to see if they have any additional controls to remove that item if you'd really like it gone.
-Chris
What @chriscas describes is exactly what we had to do, @casey_eubank. We started using Canvas several years ago and were unhappy that we could not map "Conferences" to a different video conferencing tool, so we contacted our CSM to have "Conferences" removed entirely from our instance.
Thank you everyone! I will contact Support!
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