I changed jobs to a new college with a new email. How do I merge my old Community account/login email with my new one?
(I was ranked highly and had lots of articles/posts I'd like to keep.)
Hi @DeletedUser,
I'm fairly sure your accounts can't be merged (I had inquired about this myself recently), but I think one of the Community managers may be able to link your old account to your new login. I let them know about this post, so hopefully someone will be along in the next day or two and let you know what the options are for sure.
-Chris
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