Good morning,in graded task it shows a blank white screen,im using a 2013 model macbook air
Hi @Sebastian_KAL,
As your Macbook is a 2013 model, it is no longer able to run the latest macOS operating system releases. I believe the latest system that Macbook can run would be Big Sur, which is now almost 3 versions old. The white screen is often caused by out of date operating systems or browsers, which I have a feeling is the case for you as well. I would suggest updating your operating system to the latest Bug Sur update, and potentially using a browser other than Safari, as other browsers will be able to be updated independently for a longer period. Ultimately, as your Macbook is 10 years old, you may need to use an updated device now or in the near future to ensure Canvas works correctly. You can see more info about Canvas requirements at What are the browser and computer requirements for... - Instructure Community .
-Chris
Have you tried resetting the SMC and NVRAM, then booting into Safe Mode.
Also I recommend reinstalling macOS.
Hi, My institution is starting to use Respondus LockDown Browser. My question concerns an exam using the 'New Quizzes' engine that requires the use of LockDown Browser. Assuming that the 'early exit' feature is enabled in the LockDown Browser settings, if a student exits the exam early, will Canvas allow them to re-enter…
Hello, I am using checkpoint discussions. When I see that I have some submissions in my To Do list to grade, I click on it, go into Speedgrader, and now have to search to see which students have posted or not. It used to designate which students had posts to grade so it was easy to just go to those students. Something has…
I'm not sure that this is the right place to post about this, but I was wondering if anyone has a fix for how the scroll bar for the entire page covers the scroll bar for just a document viewed in Canvas. The scroll bar for a document will stay visible until one attempts to interact with it, at which point the bar for the…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
After using Canvas for a while, I picked up a small habit that’s saved me some last-minute stress with written submissions. Even when drafts are original, longer explanations and summaries tend to reuse common phrasing, especially in research-heavy assignments. Before submitting, I usually do a quick cleanup pass to reduce…
