Good morning,in graded task it shows a blank white screen,im using a 2013 model macbook air
Hi @Sebastian_KAL,
As your Macbook is a 2013 model, it is no longer able to run the latest macOS operating system releases. I believe the latest system that Macbook can run would be Big Sur, which is now almost 3 versions old. The white screen is often caused by out of date operating systems or browsers, which I have a feeling is the case for you as well. I would suggest updating your operating system to the latest Bug Sur update, and potentially using a browser other than Safari, as other browsers will be able to be updated independently for a longer period. Ultimately, as your Macbook is 10 years old, you may need to use an updated device now or in the near future to ensure Canvas works correctly. You can see more info about Canvas requirements at What are the browser and computer requirements for... - Instructure Community .
-Chris
Have you tried resetting the SMC and NVRAM, then booting into Safe Mode.
Also I recommend reinstalling macOS.
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
I have a student that was in a tag called "ac" and recently moved him to a different tag, "AC." I did ensure the old tag was removed; however on a canvas PAGE he sees both pages the "ac" and "AC" Canvas Pages. I removed the assigned tags to the page and the one tag to the student thinking maybe if I remove and reassign…
