Good morning,in graded task it shows a blank white screen,im using a 2013 model macbook air
Hi @Sebastian_KAL,
As your Macbook is a 2013 model, it is no longer able to run the latest macOS operating system releases. I believe the latest system that Macbook can run would be Big Sur, which is now almost 3 versions old. The white screen is often caused by out of date operating systems or browsers, which I have a feeling is the case for you as well. I would suggest updating your operating system to the latest Bug Sur update, and potentially using a browser other than Safari, as other browsers will be able to be updated independently for a longer period. Ultimately, as your Macbook is 10 years old, you may need to use an updated device now or in the near future to ensure Canvas works correctly. You can see more info about Canvas requirements at What are the browser and computer requirements for... - Instructure Community .
-Chris
Have you tried resetting the SMC and NVRAM, then booting into Safe Mode.
Also I recommend reinstalling macOS.
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