We have faculty who have completed the little star guide features for Canvas. How do you get it to disappear when they have done it? It keeps reappearing for her.
Hi @AVPOO,
Happy to offer some help! According to this documentation, once the tour is complete or is dismissed (hitting the x on the top right) it should no longer pop up. Something that could impact this is how often you are clearing your browser's cache and cookies.
If the issue persists, I would suggest opening a ticket with our support team for further guidance. Our Support Team is trained in technical troubleshooting and has access to back-end resources and processes. Furthermore, if it is a bug in Canvas that is causing the issue you are seeing, our Support Team will be able to effectively troubleshoot and escalate to our engineering team. Let us know if this helps or if you have any outstanding questions!
Hey everyone, I didn't see a post about this in my quick perusal of the forums, but I'm wondering if anyone is having issues with Canvas becoming unresponsive. I'm probably the most savvy person with Canvas at my school, so I don't have anyone I can ask. Over the past week I've been getting a variety of errors. Here are…
There is known issue about being unable to use Media Recorder to record media in the RCE and save it when the webcam is disabled (audio only). It's the same whether or not assignment enhancements is on. Recording media with a disabled webcam in the RCE causes an error message during the save process - Instructure Community…
Hi everyone, It looks like the multiple rubric idea has bounced around a bit with the different feature request methodologies over the years, including a mention in New & Next 2024 according to this post, interviews in the enhanced rubrics features group, being listed as "under consideration" on the new roadmap, and this…
We are using the Learning Mastery Gradebook with an rubric on account-level. When we enter the gradebook, the sorting does not make any sense. How can we make the sorting so it makes sense to us. It feels like a randam sorting.
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
