How do I copy and paste additional comments in speedgrader?

Question

I was always able to copy and paste additional comments in speedgrader but suddenly it is not possible. Keyboard shortcuts also do not work, Windows clipboard also does not work. How can I rectify this problem please?

greydon · Answer

Hello @AdineHattingh

It is likely your internet browser and we recommend clearing the cache and cookies or trying another browser.

In Chrome
On your computer, open Chrome.
At the top right, click the three dots 
Click settings
On the left, choose Privacy and Security
Then, clear browsing data
At the top, choose a time range. To delete everything, select All time. I suggest at least 4 weeks 
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

If that doesn't work, can you try another browser or even another device? Speedgrader has the option to copy/paste and standard keyboard shortcuts should work as intended.