This is the error our teachers are getting. Canvas is not responding to requests for help.
@adrew I am sorry to hear that your teachers are having issues with the PowerSchool/Canvas integration. This "Request is forbidden/unauthorized" message is an most likely an indicator that there is an issue with either the authentication or permissions that Canvas has with PowerSchool. The issue most likely has to be resolved by Canvas Support, though if it is an issue with the permissions Canvas has with PowerSchool, you may need to contact PowerSchool Support as well the get that resolved (Many schools have had issues where Canvas only provided "read" access and wasn't provided "write" access to PowerSchool, and this prevents Canvas from being able to passback grades).
Since you state that you have already contacted Canvas Support and they haven't gotten back to you, I recommend that you reach out to your CSM about the issue as well.
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
The current placement of the "Submit" button creates a "slip" in user behavior where habit-clicking "Next" leads to an accidental final submission. I think Canvas could easily fix this by: Moving the Submit button away from the navigation buttons (maybe above the question instead of below it) and/or Adding a "Confirm…
Hi everyone! I would love to hear your suggestions and best‑practice tips on implementing copyright settings. https://embed.app.guidde.com/playbooks/8eYgHHmwTXKMLxDW4LqEDX
