This is the error our teachers are getting. Canvas is not responding to requests for help.
@adrew I am sorry to hear that your teachers are having issues with the PowerSchool/Canvas integration. This "Request is forbidden/unauthorized" message is an most likely an indicator that there is an issue with either the authentication or permissions that Canvas has with PowerSchool. The issue most likely has to be resolved by Canvas Support, though if it is an issue with the permissions Canvas has with PowerSchool, you may need to contact PowerSchool Support as well the get that resolved (Many schools have had issues where Canvas only provided "read" access and wasn't provided "write" access to PowerSchool, and this prevents Canvas from being able to passback grades).
Since you state that you have already contacted Canvas Support and they haven't gotten back to you, I recommend that you reach out to your CSM about the issue as well.
Yesterday, after much trial and error…I concluded the new quizzes matching choice options do not work as I expected, and have used with other LMS. I thought that I could provide students a matching choice quiz with multiple attempts that would report incorrectly answered matches on the first attempt, and display the…
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We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
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Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
