Im having trouble signing into canvas. I put my insite email and password. I even tried putting request password and waited 30 min and i have not received any emails and its been 2 hours now. i am putting the correcr email
Hi @MarjelyCastro
Welcome to the Canvas Community. This is public discussion board for Canvas users from different schools all over the work.
Most schools have their own Canvas servers. For login/account issues, you will want to contact the Help Desk at your school, who will be able to assist you in confirming your login name and password, and confirm that you are using the correct URL to get to your school's Canvas server.
We use a pre- post- model to measure learning which requires student-question matching from two time periods. This requires exporting quiz data to CSV to do the analysis properly. (I can get into more detail if needed.) The New Quizzes Student Analysis CSV export has repeated blocks of ItemID then columns related to that…
Hello! A caution to my fellow Admins and support folks that Instructure updated their live-chat link (the one in the "(?) Help" menu, if you license their Support Chat service) fairly recently, but the old broken one is still online and appears as if it still functions. If someone hits the old link, after entering their…
I have been asked to discover whether Canvas Catalog can accept eCheck payments. My thought is that since Catalog is configured to redirect to a payment form at our Payment Gateway, that this might be more a question of configuring an additional option into the Catalog and payment gateway settings. Has anyone done this?
One of the teachers has registered for Google Services in her Canvas account. However, she is unable to link the Google Assignment LTI as an external tool for assignment submissions. The error message is "account not linked" after clicking continue at this step: When I try to go into this teacher's course as an admin and…
Hello Canvas Community, Our institution is planning a migration from Banner to Workday Student and is beginning to evaluate the best approach to integrating Workday with Canvas. Our current integration is: Banner → Ethos API → ILP → Canvas We would like to learn from other institutions that have already migrated to Workday…
