canvas

Question

hello my canvas for my classes is blinking white with nothing on there ?

Chris_Hofer · Accepted Answer

Hello there, @JessicaTarello ...

The first thing to do is to check if you are using and up-to-date browser.  Make sure you are using either Google Chrome or Mozilla Firefox ... as those two browsers are best when using Canvas.  What are the browser and computer requirements for Instructure products?

Also, try clearing your browser history/cache files:

* How do I clear my browser cache on a Mac?
* How do I clear my browser cache on a PC?

You might also want to check with the College of Lake Country staff ... specifically Canvas administrators or someone from their Online Learning / eLearning / Distance Education department.  I found these two pages on their website that might help:

* Technology and Learning Resources | College of Lake County (clcillinois.edu)
* Canvas Learning Management System | College of Lake County (clcillinois.edu)

Finally, you can contact Canvas Support: How do I contact Canvas Support? - Instructure Community

I hope one or more of these links will be helpful for you!  Let us know how it goes!  Thanks...take care, and be well.