Hello @Angelp240608,
Today is currently Wednesday, October 16th and I hope that you have resolved this issue since it was originally created on Thursday, October 3rd. If you have not, I have three recommendations.
1. Since it appears that you are using Safari, if enabled (which is Apple's default), I would recommend that you turn off the "Prevent cross-site tracking" option. Apple has instructions for this on Macs at https://support.apple.com/guide/safari/prevent-cross-site-tracking-sfri40732/mac.
2. Try to use another web browser, like Google Chrome, instead of Safari.
3. If those two recommendations do not work, I would encourage you to reach out to either your teacher (they should be able to help you or get you in contact with tech support at your school) or contact the Long Beach Island Service Desktop (https://www.lbschools.net/departments/tisb/help-desk or 562-997-8411 or HelpDesk@lbschools.net or ServiceDesk@lbschools.net).
-Doug
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