The most recent content from our members.
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description Generating ePub for courses with large amount of content or large files fails at 90% completion. Expected Behavior ePub should generate successfully for courses that are active and within their file storage quota.…
This behavior has been resolved and deployed to the production environment as of 10/22/25. Description PPXT and XLSX files do not preview while using the newly redesigned files page. Instead it displays the error “No Preview Available.“ However if you switch to the old files view, it then previews as expected. Expected…
Engineers are currently investigating the issue. Description When a course file link is copied to a new course using Canvas Course Export Package and a new version of the file is uploaded to replace the old one, the link pointing to the file would not automatically update to reflect the new file's ID. As a result users run…
This behavior has been resolved and deployed to the production environment as of 3/11/25 Description * When you have a # or ' in the file name of an image and embed that image into a new quiz it will display as broken after a few seconds. Expected Behavior * Images which successfully upload should display to users…
Engineers are currently investigating the issue. Description When a student uploads a file to the rich content of a graded group discussion, their file gets uploaded to the group files area. The group files area space is limited, and can be filled up relatively easily if a lot of students are supposed to post videos and…
This behavior has been resolved and deployed to the production environment in the 7.12.0 update. Description * Users who are logged in under the root account in a Consortia environment are unable to see the content of the Files page in a course; it displays as blank. Expected Behavior * Users logged in at the root account…
This behavior has been resolved and deployed to the production environment as of 3/26/25 Description When trying to download a file from the Docviewer large file pop up window both download buttons do not work. The download original button gives you an error in the console that it is not allowed due to sandboxing. The…
This behavior has been resolved and deployed to the production environment as of 4/9/25. Description When a file is attached to a discussion or announcement if you then you replace the file with a new version the file preview on the discussion/announcement is not updated. * Downloading the file works, but clicking the link…
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