We use iOS and Android guides in our file upload Assignments, and it appears that there are now broken.
Any chance that there will be able to be a fix for this (redirect?) so that the old iOS and Android links work?
For example, this link still works: https://community.canvaslms.com/t5/Student-Guide/How-do-I-use-my-webcam-to-take-a-photo-for-an-assignment/ta-p/478066
But these links do not:
https://community.instructure.com/en/t5/Canvas-Student-iOS-Guide/tkb-p/student_ios#Assignments
https://community.instructure.com/en/t5/Canvas-Student-Android-Guide/tkb-p/student_android#Assignments
Hi @DeonScanlon,
I know the community team is still fixing/adding some redirect links from the old community. I'd give it a couple more days to see the redirect starts working. Ultimately, in my personal opinion, its a best practice to update the links on your side to the current ones at some point. Redirects may work for years, but are hardly ever around forever.
-Chris
Hello @DeonScanlon - Just checking back! Thank you for giving us some time to follow up on redirects! Now that we’re a few weeks post-launch, how are the URLs working within your courses? We’d love to hear about your experience so far so we can continue improve things for everyone.
Thanks - we have set the new links in our templates for future use - we are talking thousands of assignments that would need links fixed right now!
Hi @Kristin Lundstrum - thanks for checking in (down here in Australia we've been on summer break for a while, so not much is happening at the teacher/student level). And, thanks for updating the redirects!
I did notice that the old "How to set Notifications" link doesn't work. This is the old one: https://community.instructure.com/en/docs/DOC-1286 and to access this information we now need to use https://community.instructure.com/en/kb/articles/662894-how-do-i-manage-my-canvas-notification-settings .
A redirect on this would be amazing (and save us having to update the link in all our existing courses, as it is in the introduction module for every single course that we run!).
Hi @DeonScanlon - Thank you for continuing the conversation! Unfortunately, the DOC part of the URL means that the link was bookmarked before July 2020. It was possible to access the item between then and December 2025 due to a redirect, but we are unable apply a new redirect to that URL. I truly wish I had better news to share!
Drat! That's going to be a lot of dead links for us. Thanks for the quick reply :)
I think we have had a new link in our template for a few years, so hopefully not too many!
Hi there,
We are having the same issue at my institution. The following link does not work.
Instructure Community
Any update on this or if you are able to provide me with the best replacement for mobile guides that would be great!
Thanks,
Charlotte Merlock
@charliemerlock …
The general link to mobile guides can be found at:
Canvas Mobile - Instructure Community
You can then select your device type and find the specific guide you're looking for.
For the link you referenced in your post, I went to the Wayback Machine website (Internet Archive) and tried to see if I could find out what that page looked like. I think it might be this page (though keep in mind this archive won't display exactly what the page used to look like):
Mobile Guides - Canvas by Instructure | Canvas Community
Based on what I'm seeing on that page, it looks like the page just contained a link to the sections on Mobile guides for iOS and Android, but not a specific guide. So, I would assume that you could either use the first link I provided above, or you could use one of these two if you wanted:
I hope this might help in some way.
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