How can an instructor download student media recordings from the Canvas Speedgrader?
We've tried enabling the "Performance and Usability Upgrades for SpeedGrader" feature option. This provides a download option in SpeedGrader but when the teacher clicks on it, they get an access denied message. When I click download as an admin, I am able to download the video. It downloads as a webm file that I can't open or convert or do anything with.
Do you have any advice on how to download student videos to use elsewhere?