I need to contact my CSM to establish myself as the primary contact at my institution, but no one has the information. I have several tickets outstanding that I have not heard back about. Who can I contact to find out the CSM information?
Hi Tricia-
I would suggest contacting Canvas Help which will be at the bottom of your universal navigation bar when you log in to Canvas. They will be able to look it up based on your institution. Hope that helps!
Here is a screenshot from an attempt to create a new Athena account. What does it mean when it says "supports open Canvas connections" or "Canvas Connection Open"? Can we close our Canvas instance to connections?
Is having students read the textbook considered an assignment or an activity if there is no grade but a required date?
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
