I need to contact my CSM to establish myself as the primary contact at my institution, but no one has the information. I have several tickets outstanding that I have not heard back about. Who can I contact to find out the CSM information?
Hi Tricia-
I would suggest contacting Canvas Help which will be at the bottom of your universal navigation bar when you log in to Canvas. They will be able to look it up based on your institution. Hope that helps!
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
We have enabled the automatic migration of Classic to New Quizzes. When we import QTI files, though, they always fail to load as New Quizzes. If we disabled New Quiz Migration, it works. Why does it only work for Classic Quizzes? Are there any guaranteed tools that will generate QTI files that will import correctly as New…
Is it possible to change the system-wide notification defaults for a hosted Canvas instance? Since I can't find a way to do it, nor any reference to doing it, I'm assuming not but wanted to make sure before I give that as an answer.
Hi everyone, I had a teacher reach out with an odd (and concerning) LockDown Browser issue and wanted to see if others have experienced something similar. A student was taking a quiz using Respondus LockDown Browser on a Chromebook 300e Yoga G4 (8GB), a 2‑in‑1 device that can flip into tablet mode. During the active quiz,…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
