@AJAY15 Have you tried accessing the report from multiple browsers? Have you tried it in Incognito mode? If neither of these work, you may want to contact Canvas support and Turnitin support. This sounds like it might be a bug.
Hello @AJAY15 - please clarify what it is you are trying to open. Are you trying to look at the similarity report by clicking a button within Canvas or within the turnitin.com website? Or perhaps you are attempting to download the similarity report into a pdf file? Additional details would be very useful and I agree with James about reaching out to support.
Also, the reports may take several minutes to process.
Lastly, when something isn't working as we expect, I always start with the basics: is the web browser up to date? Do you have cookies enabled? Have you tried clearing the cookies and cache?
We are experiencing an issue in New Quizzes where the “Previous” and “Next” navigation buttons appear far down the page, below the visible view point of the screen. This happens after the student has submitted the quiz and clicks Return. The navigation buttons should appear immediately after quiz content, but now the…
I have a quiz set for 2 hours and its availability window set for 2.5 hours. During the exam I receive the warning message as follows: Please note that the adjusted time limit you've set extends beyond the "Until Time" of [Apr 16, 2026, 11:30 AM] for this quiz. The quiz will automatically submit at the "Until Time" you've…
Hi, we have noticed some changes in the way Canva docs or files are able to be embedded live. Canva is integrated via LTI 1.3 in our Canvas Has Canvas recently changed how it handles unauthenticated external iframe embeds, specifically for tools like Canva? Are public Canva embed iframes (canva.com/design/.../view?embed)…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
