Is it possible to run a grade export from the Canvas Beta site?

Question

Merry Christmas!  I made a change in the Beta site and I want to run a Grade Export to see the effects.  I ran the Grade Export and while it looks like it went through, I am not receiving it.  Is it actually possible to run the Grade Export in beta mode?  Thanks.

dbrace · Accepted Answer

Hello @rpsimon,

You should be able to run reports from beta (there should not be a difference for the grade report) and the results should contain data that is specific to beta but you will not receive an email notification when the report has finished being generated and you would need to return to the "Settings > Reports" area of the (sub)account in order to download it.

If you are not seeing a report available to download in that area, you should report a problem to Canvas Support.

-Doug

Chris · Accepted Answer

Hi @rpsimon,

I agree with everything @dbrace stated.  Just wanted to add that compared to Production Canvas, the Beta instance is a lot slower so you may have to wait longer than you expect for the report to become available.  A report that finished in 10 minutes in Production might take an hour on Beta (but could be faster, just depending on how busy the Beta environment is at the time).

-Chris