students using Macs are submitting assignments using Pages. Their assignments appeared completed before.
Recently submitted assignments with the .pages extension are appearing blank now.
Hi @HENRYFOURNIER,
This is apparently a known issue at the moment. The [OPEN] Apple iWork files are not rendering in Spee... - Instructure Community - 627577 page gives a little more detail, but there doesn't appear to be a workaround for this right now. Even though it's a known issue, I'd still suggest reporting it to Canvas support to help them judge the impact and so that you'll be notified when the fix is in place.
I hope this info helps!
-Chris
This is something that I experienced at my institution (I am also primarily a Mac user and do not use Pages, Numbers, or Keynote but I do have them installed) and there are technically two work arounds:
The single instructor that brought it to my attention used option #2 because they did not want to penalize the student because they did not technically do anything wrong.
-Doug
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