Hi, I need to talk to someone from your team to get info about additional fees that may arise, as I should plan a budget precisely.
Hi @YuliiaHelazhys,
I think you're using the free-for-teacher version of Canvas right now, is that correct? Assuming it is, are you planning to switch to a paid version of Canvas or want to purchase other products or something? If you could provide more info, someone may be able to provide you with a way to contact the right people at Instructure, but if you're just planning to use free-for-teacher Canvas there aren't really any fees nor anyone to really speak to about it.
Look forward to hearing back form you!
-Chris
If you would rather keep this more private instead of posting publicly, you can also go to https://www.instructure.com/contact-us and complete the form to have someone at Instructure contact you.
For general inquiries, your other options are:
-Doug
Hi Doug,
Thanks for these contact options. I actually tried the contact form 6 days ago but haven't received any response yet, which is why I posted here.
Best regards,Yuliia
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