Page Refreshing

Question

Why does my open Canvas page keep refreshing? Every few minutes the page refreshes and brings me back to it, interrupting my work. I'm trying to work on a project and it's getting infuriating. I'm using Google Chrome on a Dell laptop. Please help me make this stop.

james_whalley · Accepted Answer

That is really strange. Have you tried clearing your cookies and cache? Have you tried using an incognito/private window? Have you checked to make sure that your browser is a supported version? If none of those resolve the problem, you will probably need to reach out to Canvas support.

dbrace · Accepted Answer

Hi @NEWMANASHLEY,

You might also want to consider trying to use Google Chrome without any extensions enabled. Sometimes an extension will cause an undesirable/unexpected web browsing experience on a specific website like Canvas.

Install and manage extensions - Chrome Web Store Help

You can also try using incognito mode to see if the problem also happens in that mode.

Browse in Incognito mode - Computer - Google Chrome Help

-Doug