unable to receive reset password link

Question

Hi i have been trying to send myself a password reset link but it each time i enter my email it never sends it. i have been trying for the last 3 hours but had no luck.

please let me know how to get this fixed as i am unable to access any assignments.

Thank you for your help

Chris_Hofer · Accepted Answer

Hi @RadhikaRohatgi ...

For an issue like this, please reach out to your school's IT Help Desk.  Someone there should be able to help you.

Also, I requested that one of the Community Managers remove your e-mail address from your above posting.  This is so that you don't receive lots of spam junk mail in your Inbox.

Good luck!

Kristin Lundstrum · Accepted Answer

Hi! The trick with the Forgot Password link is to double-click it. I have heard it works, even after the single-click request does not. Let us know if you have success!