We just deployed SSO for Canvas via Azure/Entra. It's working great; however, we do have one sticky problem. Users cannot authenticate through the Canvas app because it does note redirect them to our SSO gateway. What are we missing?
Yes, they're finding our school, but good news! Figured it out. Our CSM had to update our domain lookup to eliminate the /login/canvas in our URL. Very weird that this wasn't an issue for our desktops, just on the app. Thank you, both, for sharing your ideas! Hopefully this thread will help someone else down the road.
Hi @Beehive
Do you have the SSO set as the first/default authentication provider for Canvas? The Canvas app uses the default provider, and (as least as far as I can tell) there isn't an option to direct app users to any of the other providers if you have multiple providers configured.
Thank you for your reply. Our SAML SSO is set at position 1, Canvas at position 2 in our authentication settings. That should be enough, right?
My school will be getting a new teacher who’s never taught a course, so I just will share my assignments/quizzes with them. I know of the Send To feature, but if I do that for a quiz with item banks, will they have the control to edit the item banks on their end without editing my original item banks (meaning it gets…
Hello! A caution to my fellow Admins and support folks that Instructure updated their live-chat link (the one in the "(?) Help" menu, if you license their Support Chat service) fairly recently, but the old broken one is still online and appears as if it still functions. If someone hits the old link, after entering their…
I have been asked to discover whether Canvas Catalog can accept eCheck payments. My thought is that since Catalog is configured to redirect to a payment form at our Payment Gateway, that this might be more a question of configuring an additional option into the Catalog and payment gateway settings. Has anyone done this?
One of the teachers has registered for Google Services in her Canvas account. However, she is unable to link the Google Assignment LTI as an external tool for assignment submissions. The error message is "account not linked" after clicking continue at this step: When I try to go into this teacher's course as an admin and…
Hello Canvas Community, Our institution is planning a migration from Banner to Workday Student and is beginning to evaluate the best approach to integrating Workday with Canvas. Our current integration is: Banner → Ethos API → ILP → Canvas We would like to learn from other institutions that have already migrated to Workday…
