GUYS IM A TEACHER AND MY ACCOUNT GOT HACKED

Hello, This is a emergency. Someone reply as fast as possible. Today I saw that all my modules got deleted in all my courses and someone was exporting them. So i changed my password and returned them. Minutes later, I find my courses being deleted one by one. What do I do?

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Accepted answers

KevinMeredith

@AmrMustafa an update: we've identified your ticket and are prioritizing. Thanks for your patience as we look into what's going on.

Best,

Kevin

All comments

JeffCampbell

Call Canvas Support's hotline:

How do I contact Canvas Support?

If it is still happening after changing your password, they were likely still logged into your account. Canvas Support should be able to look it up. They hopefully would be able to restore your course too.

Kristin Lundstrum

Hi @AmrMustafa -

I can only imagine the frustration you're experiencing. To have your courses and content be available one moment and not the next is alarming. Please contact Canvas Support, and one of our agents will take a closer look. Hopefully, they'll be able to identify the issue quickly.

How do I get help with Canvas as an instructor?

KevinMeredith

@AmrMustafa an update: we've identified your ticket and are prioritizing. Thanks for your patience as we look into what's going on.

Best,

Kevin

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