Can not log in to AWS Academy

Question

Hi, to whom this may concern.

My professor has sent me invitation of a course at AWS Academy, but once i clicked the "Get Started" button, it went straight to log in page, and I can not log in using my school email where the invitation is sent to. And reset password is not working because I have never received the reset email(i checked junk

Thank you!

Chris · Accepted Answer

Hi @TiantianXia,

I'm not sure if you realize this or not, but you posted your question to the global community of Instructure product users.  While you can find a lot of people here familiar with Canvas and other Instructure products, it's going to be very hard for any of us to answer your question because it's about a third-party product and login info.  I would suggest reaching out to your teacher directly via whatever methods they have made available to your (Canvas inbox, email, phone, etc), as they would be the most likely person who could provide help.

-Chris