How do I get in contact with my CSM? I'm looking to add canvas commons to my account so I can import some modules from Catie Center.
Hi @TylerVorwerk -
Based on the information you shared in your profile, you are accessing Canvas through Free for Teacher. While there isn't a dedicated CSM for Free for Teacher users, instructors have access to Commons!
If you have used a personal account but need help reaching a CSM representing your institution, please email community@instructure.com from your institution's email system. We'll be able to collaborate and figure out a next-step for you!
We are experiencing an issue in New Quizzes where the “Previous” and “Next” navigation buttons appear far down the page, below the visible view point of the screen. This happens after the student has submitted the quiz and clicks Return. The navigation buttons should appear immediately after quiz content, but now the…
I have a quiz set for 2 hours and its availability window set for 2.5 hours. During the exam I receive the warning message as follows: Please note that the adjusted time limit you've set extends beyond the "Until Time" of [Apr 16, 2026, 11:30 AM] for this quiz. The quiz will automatically submit at the "Until Time" you've…
Hi, we have noticed some changes in the way Canva docs or files are able to be embedded live. Canva is integrated via LTI 1.3 in our Canvas Has Canvas recently changed how it handles unauthenticated external iframe embeds, specifically for tools like Canva? Are public Canva embed iframes (canva.com/design/.../view?embed)…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
