Course image won't show on Dashboard

Hi, I've tried to troubleshoot this but nothing has worked so far. I upload an image in course details but it won't show in the dashboard view. See attached pictures. Sometimes it works and sometimes it doesn't. Is this a glitch? Hope someone can help!

Dashboard.png

Find more posts tagged with

Canvas

Admin

Instructional Designer

Accepted answers

EbonyStory

Thank you for your help! I refreshed and then cleared my cache, which still didn't work. Then I decided to check the size of my file and it was a little bit bigger than other images that worked in other courses. So I reduced the size and it worked!

Anyone with this issue should definitely check the size of their image and reduce it to under 8mb!

All comments

RecycledElectro

The only thing I can think of is that Canvas is a web site, so maybe you need to refresh the page in your web browser?

crafte

Hi @EbonyStory most of the times this issue can be resolved by clearing the browser cache. Old browser cache is being pulled up when you click on your dashboard.

EbonyStory

Anyone with this issue should definitely check the size of their image and reduce it to under 8mb!

Unanswered Questions

New Speedgrader UI Showing Student Names
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
File Name Change
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
Issues with Discussion Checkpoints
This is my first time using the new discussion "checkpoints". I'm hoping the multiple due dates are effective, but using the "checkpoints" does seem to create other problems: They only allow for ONE "reply to topic". The way I use discussions in some of my classes is to allow for students to ask MULTIPLE questions per…
Quick Reassess Feature
I tried the Quick Reassess feature today. Once I approved the questions and created the assessment it went to the tracker for Block 1. But I can't find the new assessment in my assessments to add to Blocks 2 & 4. If I have to recreate for each class, they won't have the same questions. I also cannot find the option to…
Differentation tags in Blueprints
Hello, I’m wondering if Differentiation Tags can be configured as part of a Blueprint course. Our goal is to store differentiated content (pages, assessments, etc.) centrally within the Blueprint and have it already associated with specific Differentiation Tags (e.g. Support, Core, Extension). After the Blueprint is…