Issue with Training Services Portal

DennisMarcello

I'm currently enrolled in Canvas Conversations as my institution is preparing to move from BbLearn to Canvas. In order to complete the modules within Canvas Conversations, I have to enroll in two different Learning Pathways. I followed the steps to access the Training Services Portal, and I authorized access. However, I received the following message (I took a screen shot of the message and attached it to my post):

Can someone assist me with this issue? Thanks!

 

Canvas Screen Shot.png

Chris

Hi @DennisMarcello,

I think this is a question you'll need to ask the local Canvas support team at your school/institution.  The global Canvas community is able to provide guidance with a lot of Canvas things, but this is a very specific one and we cannot access your Canvas environment, nor can we see what kind of service(s) your school/institution purchased for you to be able to access.

I know this is not necessarily a complete solution to your question, but since it's the guidance anyone running into this issue in the future likely needs, I'm going to mark is as the solution here.

-Chris