When I try to open uploaded documents, PowerPoints or other files in Canvas, it won't open. The page is just blank, so I have to download every document to my computer to be able to see it.
Are you trying to open them from within Files, or from within an assignment or page?
If you go to Files and click on the file itself, does it open up to show anything?
Last week it worked just fine but this week I have to download the document on my laptop, email the document to myself and save it to my Galaxy tablet so that I can take notes during class. This all has to be done before class and if the teacher adds anything, I will not be able to access it until I get home from school
I can not open anything my instructor has put on canvas for the course. It says page not found or “Your device doesn’t have any application that can handle this file.
Yesterday, after much trial and error…I concluded the new quizzes matching choice options do not work as I expected, and have used with other LMS. I thought that I could provide students a matching choice quiz with multiple attempts that would report incorrectly answered matches on the first attempt, and display the…
I have seen documentation that says you must recopy your iCal link and resubscribe when you are enrolled in new classes, does this mean my iCal feed link changes each time, or do i just need to re-fetch the .ics file?
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
