Hello,
An error occurred when I tried to insert a video from the Course Files.
When I press F12 to view the error information, I receive the following notification:
api.js:507 GET http://rce.example.com:3000/api/session net::ERR_NAME_NOT_RESOLVED
Link image: https://drive.google.com/file/d/1U4-U_dA9j0exHFOYR9kI2TU-ghn3_CFH/view
How do I solve the problem, and who do I contact?
Thank you,
@ĐặngNam ...
I'm making a bit of an assumption here, but my first question to you would be...why are you first uploading your video to your course "Files" area of your course? Rather than doing that, why not try uploading the video through the media button of the Rich Content Editor (RCE) in a content page you have in your course? For example, have you tried using the instructions in this Guide?
Make sure you are reading through the guidelines provided in the light blue box at the top of that Guide.
As an alternative method, if you had a YouTube account, you could upload your video to YouTube (and even make the video "unlisted") so that you could embed the video onto a page in your course.
Or, do you have Canvas Studio? If so, you would see a "Studio" navigation button on the far left-hand global navigation menu of Canvas. You could upload the video to your Studio library, and then you could embed that video into your course.
Hopefully these links will be of some help to you. Please keep us posted here in the Community...thanks!
After the cyber attack, some of my embedded images aren't showing up in quizzes. It seems to just be one of my classes, in particular, and the others were fixed on Monday. Anybody know what 3 of my classes were fixed, but the fourth one (Geometry) won't show the images in the quizzes?
Hi everyone, I've got several pages and assignments where I use frames to embed videos and interactive resources. But whenever I go into editing, the formatting in some of them breaks down: the video size shrinks down, or I'm left with an empty blank space. I think I've narrowed down the cause of this issue: Some of these…
The most recent quizzes and question banks (including renames) are not showing up as options in the Course Import Tool. As I was creating a new quiz in one course (Classic), I went to add the questions from the Question Bank, but what I needed wasn't there. I went back to the other course to make sure everything was…
In the wake of the recent Canvas security incident, many instructors are rethinking how they protect their course materials and ensure continuity for students if the LMS becomes unavailable. A common question we’re hearing is how to effectively back up courses “just in case,” especially with an eye toward re‑distributing…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
