Drop-down menu items flicker

A student reported that she couldn't answer any of the matching questions on a Canvas test because when she clicked on the drop-down menus next to the questions, the answer choices flickered, and she couldn't select an answer.

Is this a known issue in Canvas, or could this be a problem with the student's wifi or laptop?

Thanks!

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Chris_Hofer

Good morning, @lsimmons11 ...

I navigated to this page: Known Issues - Instructure Community (canvaslms.com) ... and then I filtered to only view possible known issues for Canvas Quizzes. I don't see anything related to what you described. I think it would be best for your student to contact Canvas Support directly so that they can help her with this issue.

How do I get help with Canvas as a student?

I hope this will be of some help to you and your student.

lsimmons11

Thank you, Chris. I appreciate your help and will ask the student to report her issue directly to Canvas.

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