If you accidentally put the wrong date of birth when you made a new account, you can't change it later. But how can you fix your date of birth when you can't do it yourself?
Hello @WietseMaetens
Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with changing your birthdate on ePortfolios. This feature is disabled after you register, but the support team can change this for you.
Because of the concerns for privacy, it would be best if you contacted Canvas Support directly and ask them to make the change:
https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767
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