when I go into canvas it takes me to dashboard fine but wont load up the squares? same happens with apple ipad but apple iphone 8 is fine?when i go into canvas it brings up dashboard but the squares fade in and out and doesnt load
Hi @JanetMarsden -
I'm sorry to hear you're experiencing this issue with Canvas. I'm going to move it to our Canvas Q&A area, since this is our Q&A area for additional products.Is this still happening today? Some other users reports similar issues yesterday, and it may be resolved. If not, clearing your cache and cookies may help. How do I clear my browser cache on a Mac? If the issue persists, try to reset your router. Sometimes Canvas users see the dashboard flicker when the built-in firewall in the router blocks elements of code Canvas uses.
@JanetMarsden Since all the devices you mentioned are Apple, I am going to guess you are using Safari (plus I have seen this issue a lot when people use Safari). For Safari and Canvas to work correctly, you need to be on the most up-to-date versions. I recommend using Google Chrome as it plays much better with Canvas. Chrome can be downloaded on all Apple devices from the App store. If you are not already using it, Canvas does have an App too that works great.
Hope this helps!
-Nick
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
The current placement of the "Submit" button creates a "slip" in user behavior where habit-clicking "Next" leads to an accidental final submission. I think Canvas could easily fix this by: Moving the Submit button away from the navigation buttons (maybe above the question instead of below it) and/or Adding a "Confirm…
This is my first time using the new discussion "checkpoints". I'm hoping the multiple due dates are effective, but using the "checkpoints" does seem to create other problems: They only allow for ONE "reply to topic". The way I use discussions in some of my classes is to allow for students to ask MULTIPLE questions per…
