Can't get canvas to load anymore, cleared Cashes still not working
Hello @RoSonyaBarbour ...
It sounds like you've already tried clearing your cache/history on your Mac using this Guide:
How do I clear my browser cache on a Mac?
Have you also tried a different browser to see if you get better results? For example, if you are using Google Chrome, try Mozilla Firefox instead (or vice vesa).
If you've also tried a different browser, you might want to reach out to Canvas Support.
Please keep us posted here in the Community...thanks!
We had a similar issue with our users. The solution was to make sure Chrome was up to date.
Instructure products support the current and previous major releases of the following browsers:
SupportLink
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