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Collaborate with the Community to ask questions and get helpful answers on a variety of Impact topics.
We would like to test our resource center, but it seems that will activate it for everyone, not just the segment we can assign to the guides in the guide list. Is it possible to do that? We want to test in production but don't want it visible to everyone! Thanks if you know. I had hoped to have separate resource centers…
Can anyone point me to a theme manager for the resource centers in the new Impact platform? We have a theme manager for the Guides, but the Resource Center does not seem to have access to the theme library. I went through the process of setting all the styles in the Resource Center GUI, but am not finding a way to back…
Ideally im looking for something very instructional with videos. Im struggling to find anything that aren't sales or spec guides. If people have their own rough local versions i would especially appreciate these :)
Hi Has anyone else tried using the video embed feature for Canvas Impact messages and found it to be a bit clunky from an accessibility standpoint? This could be such a great feature but when I attempted to use it you simply cannot see the 'Don't show this again' message or the 'Helpful? Yes/No' message because they're…
Issue Description I am experiencing a critical gap in tracking excused absences for students with legitimate health reasons (e.g., fever, cough, mental health needs). Current Canvas roll call options only allow Present, Late, or Absent, with no way to flag excused absences without manual tracking. This causes: * Data loss:…
When I attempt to target Span Elements, the Inline editor just spins and the page times out. Unable to create messages for specific courses and with 30+ sections, choosing them one at a time in the web editor in inefficient and defeats the purpose of Impact Messages. Have already confirmed strong and stable internet…
Is anyone else having issues with the Redesigned Impact Inline Editor? According to the 2025-07-02 Release Notes the redesigned Impact Editor should have options for creating/utilizing Message, Walkthrough, Monitor, and Support article. The only option that I have when I click on it is to create a…
Hi Community, I have recently been attempting to set up an Impact Walkthrough using a Test course as a showcase for new administrators in our organisation. I have built a Walkthrough with several basic steps that provide a guide of the Course home page and assigned this Walkthrough to my Campaign. The Campaign I have…
Hi, it is end of Spring semester and the last day of class (course end date) was a couple of days ago. We want to target some specific Spring courses for an Impact campaign. The sections are still open for another two weeks due to section end dates, so students can still access the courses. I can't find any information…
We have been using Impact for a long time and are just looking into the possibility of creating a different support center for faculty and another for students. It seems like you can create multiple support centers and assign them to different roles and contexts. It appears that if you assign a custom support center to…