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When I attempted to login this morning from this saved link - https://canvas.instructure.com/?login_success=1_ my saved login and password were not accepted. I reset my password using the link that was emailed to me. When I log in with the new password, it says I am logged in, but I have no courses. Not under "courses" not…
I have a student who successfully enrolled in a course. They tried to log in and couldnt so they tried to set up their account again. I could see them in the course but they couldn't get in. I tried deleting them to try again. Now if I send an invite it says they need to be verified. Not sure what that means or where to…
I'm an instructor using the free Canvas account. I have several students who have successfully enrolled in the class using the link I sent out but, shortly after, when they try to log in it now says "access denied" and they can't view the course. I've tried deleting and re-adding them to the course, having them use a…
Good morning, Is there a way to check the status of a submitted ticket? I submitted a ticket on or around Aug. 18th and have not received a response. I then sent another inquiry on or around Aug. 27th but still have not received a response. I love Canvas and have used it for several years, but I can't move forward until my…
Tried resetting my password but I'm not getting any password reset email. I'm using a free for teachers account.
I am no longer able to print quizzes with the correct answer. I can see the questions that were answered wrong using "moderate quiz" function but when I print from there, the answers disappear. How can I get the correct answers back? I distribute these to students who did poorly to correct the questions they missed.
I am trying to use google apps but when I got to the app tab, it is not an option. I am using the free account. Is this no longer available? I know I used it before but now cannot seem to figure it out.
Hello, I originally created a Free-for-Teacher Canvas account using Google Sign-In with a personal email address, so I never set a password. Later, I added my school email to that account so I could log in on school Chromebooks, since they only allow sign-in with school accounts. However, when I tried to log in with my…
Hello, I am admin for two Free For Teachers courses for the high school program of my homeschool co-op. I have sent invites via Canvas to each of the students. Some students have been successful at loggin in and enrolling. When I set up the courses I did not check the box that allows students to self enroll with a secret…
Can I disallow replies to announcements in Canvas FFT? I don't see the option. Thank you!
I made a mistake when merging my high school courses and I need to undo the process. My 1st block course is/was all ready with notes and assignments etc etc. I meant to put 3rd block into 1st block but I mistakenly went the other way. Now I can't find any of the notes and assignments etc etc and if I try to re-cross list,…
I accidentally added my new institution's email to an account associated with an old institution for the Free for Teacher Canvas. I have since removed my new email but now I am not given permission to create a Free for Teacher Canvas account using that email because it says I already have an account (even though that email…
How can I connect my H5P to the Canvas free teacher account, as the admin icon is not available on Canvas?
I'm looking for recommendations on managing my "Source Class" I have a Canvas Intructure free for teachers Account, where I host a few classes. This is where I make all my edits and create new material like assignments, quizzes and pages, etc. I tend to link out to any Google docs or Slides or PDF's and not imbed them in…
We have been using free Canvas and are now subscribers. I used the default template and don't see any options to choose a font, nor do I see options at the course-level. Is the default font the same between the two platforms? (I can't see a difference, but my colleagues do.) And if so, can admin change the font for the…