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Are there any updates that can be given to those of us who use the Free for Teach platform? There are many of us who use this and are associated with a college. Grades are due this week and we are unable to do our job. Any information would be a huge help to so many of us.
Hello, I am currently using a Canvas Free-for-Teacher course to run a clinical trial for a parent training intervention. As of May 12, Canvas Free-for-Teacher is still unavailable, and I have been unable to reach anyone from the Instructure support team for updates or an estimated timeline for when access to Canvas Free…
I am creating an API call that queries courses for the syllabus document by using the "/v1/courses/{course_id}/files" GET statement. I have proven that the GET statement works as expected. However, I need an efficient way to retrieve all of the {course_id} numbers for a particular term. I have looked at other GET…
At Cosumnes River College, our LMS has been our emergency backup to maintain the continuity of instruction when campus has been closed. For those who teach online, the LMS is the campus and the medium through which teaching occurs and learning is documented. Due to the May 2026 Instructure security incident, we now have…
Hello, I've been able to create a new user using Bruno API Client but am running into errors when translating to C#. Endpoint: api/v1/accounts/123/users JSON: { "user": { "name": "John Smith", "pseudonym": { "unique_id": "john.smith", "sis_user_id": "1234567" } } } Response error:…
Hi, everyone. I imagine that - after the worrying May 7th incident - the wise step to take here is to ask all staff members and faculty to change the password they use to access Canvas. But do you advise me as an admin of the Canvas account in my organization to send out a message to ask the whole community using Canvas to…
https://www.instructure.com/incident_update
Hello, everyone, I am new here. I am a little worried since I started the FAML100 course at BYU-Idaho through BYU-Pathway, and there is a quiz titled "W02 Quiz Reading Research: Using Abstracts" (It appears in the Grade section, not in Modules) where I have 10 possibilities to do the quiz. I did 8 times, and each attempt,…
Hello- Can someone please provide an update about when Free For Teacher will be back up and running? Or an estimate? I have colleagues who use this platform for their higher education programs and their grades are due this week. If they cannot access their gradebooks, this is going to be very detrimental for their students…
Due dates and available from / until dates are very confusion. I would like to provide a specific time period during which students can see and get access to an assignment. I would also like to limit the time available to complete the assignment regardless when the student starts. E.g., An assignment becomes available at 7…
I’m in the final weeks of my courses, and I’ve just learned that Canvas FFT accounts have been temporarily disabled due to the recent breach incident. At this point, I don’t know when access will be restored or whether these accounts will even be reopened at all. One of my biggest concerns is the possibility that FFT…
Over the past few years, our district has been navigating life with both Classic Quizzes and New Quizzes (since June 2022). While New Quizzes brought some really exciting new features, there were also a few bumps along the road—so we intentionally took a cautious, steady approach. The good news? Things have come a long…
There have been some important changes to developer keys (see the 14 Jul 2018 and 10 Oct. 2017 release notes) since my last blog post about what administrators should consider when issuing developer keys. Through feedback from the community and from our clients, I’ve noticed there is a lot of confusion surrounding…
Has anyone experienced a Latex rendering issue since the outage? For example, \(\times10^{12}\) should display scientific notation, and \(\mu C\) should display uC, where "u" is the Greek letter mu. In my assignments, the code is not rendering. Did Canvas do something to MathJax during the outage? Is this a known issue?…
If you missed it, you missed it. But here’s your chance to catch up (and crash the next one). We threw our very first Prompt Party, and the energy was exactly what we hoped for. No slideware. No polished demos rehearsed five times. Just Canvas users in their actual courses, opening up the IgniteAI agent, and showing the…
Hundreds of institutions across 14 countries have partnered with K16 Solutions for LMS migration, archiving, and institutional data initiatives. As institutions continue expanding digital learning in Canvas LMS, many are also evaluating how to better protect, retain, and access both historical and live LMS data over time.…
I attended Indiana’s Canvas user group and several Instructure webinars recently, and one thing stood out: the collective wisdom in our community. There are so many talented, creative, and helpful users. The #CanvasFam consistently shares knowledge to support others — a perfect example of “a rising tide lifts all boats.”…
I am currently experiencing an issue where a student’s assignment grade appears in Moderate, but it is not populating in the Canvas gradebook. I have verified the submission is there, but the grade is still missing from the gradebook view. Is there a known fix or additional step needed to get the grade to display properly?
Hello, We just started with Parchment, we have used Badgr in the past. Our badge is showing up as the Canvas icon in LinkedIn rather than the actual institution created badge. Is there a setting that we are missing? We set this up with Canvas support. Thanks.
I have multiple Canvas courses to add to the requirements needed to complete a step along a pathway. Is there a way to copy a step or copy the requirements from one step to another?
On April 21 and 27, 2026, the student’s submission page appeared empty on my end. Upon checking again on May 5, 2026, a submission is now visible and is dated April 21 at 9:01 AM. Canvas note: Student Viewed Document: May 4 at 10:21 PM. How is this possible? There is only one submission, and it requires a PDF file upload.…
Using Canvas Free For Teacher Account to deliver content to high school teachers. On the site, the People tab currently lists 1,593 students (including 345 pending), but the Activity tab only shows data for 1,360 students. Activity has data on everyone who was enrolled (pending or not) as of about December 2025, but…
Hi everyone, I am seeking some insight into how Canvas LMS handles HTTP errors and how they are reflected in the logs versus the user interface. We are currently observing the following behavior in our environment: Log-only errors: We are seeing 500 (Internal Server Error) and 503 (Service Unavailable) errors recorded in…
I'm currently integrating an LTI tool and attempting to use the Activity.id.history https://canvas.instructure.com/doc/api/file.tools_variable_substitutions.html#activity-id-history variable, but I'm experiencing issues getting it to work properly. What I've Done: Added the Activity.id.history variable to my Developer…
I looked through the LTI Variable Substitutions documentation and while there are variable substitutions available for Canvas.term.name and Canvas.term.id (which is the Canvas incremented ID like "104"), I was surprised to see there was no option for Canvas.term.sisSourceId I tried testing other possible variants that may…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Graded discussions do not appear to be eligible as badge requirements in Blackboard Ultra (only assignments, tests, or modules). Is it possible to use graded discussion forums as triggers for badge awards?
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
We want to ensure you don’t miss the very first Prompt Party - a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn’t a webinar. This is a working session. What to expect In this kickoff event, you’ll see real prompts in action from educators who are already…