@AJAY15 Have you tried accessing the report from multiple browsers? Have you tried it in Incognito mode? If neither of these work, you may want to contact Canvas support and Turnitin support. This sounds like it might be a bug.
Hello @AJAY15 - please clarify what it is you are trying to open. Are you trying to look at the similarity report by clicking a button within Canvas or within the turnitin.com website? Or perhaps you are attempting to download the similarity report into a pdf file? Additional details would be very useful and I agree with James about reaching out to support.
Also, the reports may take several minutes to process.
Lastly, when something isn't working as we expect, I always start with the basics: is the web browser up to date? Do you have cookies enabled? Have you tried clearing the cookies and cache?
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
We have enabled the automatic migration of Classic to New Quizzes. When we import QTI files, though, they always fail to load as New Quizzes. If we disabled New Quiz Migration, it works. Why does it only work for Classic Quizzes? Are there any guaranteed tools that will generate QTI files that will import correctly as New…
Is it possible to change the system-wide notification defaults for a hosted Canvas instance? Since I can't find a way to do it, nor any reference to doing it, I'm assuming not but wanted to make sure before I give that as an answer.
Hi everyone, I had a teacher reach out with an odd (and concerning) LockDown Browser issue and wanted to see if others have experienced something similar. A student was taking a quiz using Respondus LockDown Browser on a Chromebook 300e Yoga G4 (8GB), a 2‑in‑1 device that can flip into tablet mode. During the active quiz,…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
